For businesses · Updated 2026-11-14
What a provider listing should include
The fields that make a listing trustworthy, from licence number to a regulator link and a last-checked date.
A listing is a claim
A directory listing says "this business exists and is licensed". It is only worth anything if the reader can check it.
Fields to include
- Legal name and trading name.
- Service type: retail, delivery, cultivation, testing, software or another.
- Licence number and type, with a link to the regulator's record.
- Jurisdictions served.
- Address and opening hours.
- Contact: a working phone number or email.
- Last verified: the date someone checked the licence against the regulator.
What to leave out
- Health claims about products.
- Reviews or ratings that cannot be traced to real customers.
- Anything that looks designed to appeal to children.
Keeping it current
Licences expire and businesses move. A listing without a recent verification date should be treated as unverified.
